Refund Policy

Last Updated Friday, January 22, 2024

Service Fees Agreement

The Period of Performance of this Agreement shall commence on the Effective Date and shall automatically renew for additional like periods (“Renewal Periods”) under the same terms of service. The Renewal Fees will be automatically debited from the client’s credit card at the beginning of each renewal period, and you agree that the service provider will not require any additional authorization for any recurring payments or automatic billing options. Services are non-refundable unless the pricing terms for the applicable service expressly states otherwise. The service provider may suspend or terminate use of your account if you fail to comply with fee agreement.

• A valid credit card is required for all accounts.
• The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
• All fees are exclusive of all taxes, levies or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
• All fees will be collected in United States dollars regardless of your country of origin's currency exchange rate.
• For any upgrade or downgrade in plan level, the credit card you provided will automatically be charged the new rate on your next billing cycle.
• Should your account exceed your current plan spend limit, your account will be billed for overages according to the terms specified in your current plan.
• We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Should this occur, no changes, refunds or credits will be made to your service plan.
• Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days’ notice from us.
• The service provider may suspend or terminate use of your account if you fail to provide a valid credit card.
• Any billing problems or discrepancies must be brought to our attention within thirty (30) days from the date the client is billed. If you do not bring them to our attention within thirty (30) days, you agree that you waive your right to dispute such problems or discrepancies.

Terminations & Refunds

You are solely responsible for properly cancelling your account. We do not take cancellation requests via email, over the phone or chat. All accounts must be cancelled by the primary account holder through their account.

• All of your Content may be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled.
• If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
• We have the right to suspend or terminate your account and refuse any and all current or future use of the Service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. We reserve the right to refuse service to anyone for any reason at any time.
• If for any reason not mentioned in this agreement you will need to ask for a refund of the first billed service fee, such requests should be made within 7 days from the day your account is created with an active subscription by contacting us at [email protected]. In order to treat everyone equally, no exceptions will be made.
• If for any reason not mentioned in this agreement you will need to ask for a refund of the renewed/last billed service fee, such requests should be made within 3 days from the new monthly period for which your account is billed contacting us at [email protected]. In order to treat everyone equally, no exceptions will be made.